Privacy Policy

Privacy Notice (How we use your information)
This notice gives you important information about your Personal Data . Personal Data is any
information relating to an identified or identifiable natural person ( the data subject ) .
This privacy notice is to comply with the General Data Protection Regulation .

When you choose to become a client of Holls Solicitors we will need to collect personal
data from you for the following reasons ;
For the purposes of entering into a contract
So we can do the work necessary for the legal service you require
So we can fulfil our regulatory obligations which include being able to identify the client
So we can carry out our contractual obligations to you under the retainer
So that we can promote diversity and equal and unrestricted access to legal services by
the members of society
The categories of personal data that we process include:
personal information (such as name, title, date of birth, age , address , place of birth
characteristic information (such as gender, age, ethnic group)
nationality information such as place of birth ,previous and current nationality )
social information (such as number of dependants, marital status )
contact information ( such as telephone number , mobile tel number , contact person )
necessary incidental information relevant to your particular instructions to us (such as
financial information, legal information, immigration information , medical information )
Why we collect and use client information
We collect and use client information, for the following purposes:
a) to take your instructions
b) to confirm your instructions
c) to progress your instructions
d) to efficiently manage work in progress for you and progress your case
e) to assess if we have the expertise to take your instructions
f) to manage diversity and equality of access to legal services
g) to monitor and assess our client care and provision of legal services
h) to meet our legal and regulatory duties
i) to uphold the rule of law and the confidence that the public have in the legal

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for
processing client information are:
Processing is necessary for the performance of a contract or to take steps at your request
before entering into a contract – .Article 6, 1(b) GDPR
Consent to processing special categories of information – Article 9, 2 (a)
How we collect your information
We collect client information on the client registration form , welfare benefits assessment form,
ethnic monitoring form ,and client identification form .
We also collect information over the telephone and from you in person in the office .

Client data is provided to us on voluntary basis so that we can perform the contract to provide
you with the level and category of legal service you require .You have a choice as to whether
you provide us with this information but in certain circumstances we may have to decline acting
for you if you are unable to give us sufficient information for performing the contract .
How we hold client data
We hold client data securely for a period of 6 years .
We have an information asset register which shows where all data is stored. High level security
arrangements are in place Holls Solicitors has a data protection, confidentiality and information
policy which is regularly reviewed .
Who we share client information with
Subject to client confidentiality and the need to carry out your instructions under the contract we
usually share information with :
your opponent /opponent’s legal advisers ( we let them know we are acting for you)
the court, tribunal agency or other organisation that is dealing with your matter
The Land Registry ( matters relating to land and rights over land )
The Home Office ( if your case is an immigration or nationality matter )
The Local Authority ( if your case involves adoption or children in care )
Schools, Colleges , Universities ( if your case involves an education matter )
We are professionally and legally obliged to keep your affairs confidential. However,
solicitors may be required by statute to make a disclosure to the National Crime Agency
where they know or suspect that a transaction may involve money laundering or terrorist
financing. If we make a disclosure in relation to your matter, we may not be able to tell
you that a disclosure has been made. We may have to stop working on your matter for a
period of time and may not be able to tell you why.
Requesting access to your personal data
Under data protection legislation clients have the right to request access to information about
them that we hold. To make a request for your personal information contact : Martin Stewart
who is the Data Controller and Data Protection Officer at Holls Solicitors 13 Upland Road,
Bexleyheath, Kent DA7 4NR .
You also have the right to:
object to processing of personal data
access of your personal data
rectification of your personal data
erasure of your personal data
restriction of processing of your personal data
a right to seek redress, either through the ICO, or through the courts
If you have a concern or complaint about the way we are collecting or using your personal data,
you should raise your concern with us in the first instance or directly to the Information
Commissioner’s Office at

If you would like to discuss anything in this privacy notice, please contact: Martin
Stewart .